Taking great care of your customers is a key part of any business’s success. It helps build positive relationships and encourages the opportunity for future and long lasting connections.

While customer service has long been seen as one on one interactions – maybe on the phone, in person or even through email – various social media outlets have now started to emerge as new ways to make some of those same connections and relationships.

Check out the following infographic from Website Builder to see why you should be using social media as part of your customer care practices.